NO REFUND POLICY

Thank you for choosing Asteria Mas Band for your carnival needs. We strive to provide high-quality products and excellent customer service. Please review our refund policy outlined below:

We do not offer refunds or exchanges for change of mind, sizing issues, or dislike of the product.

Costumes will be inspected and signed for by customer during costume pickup/distribution stating every item is in good condition when received. 

Refunds will not be issued for costumes or merchandise that have been worn, washed, altered, or damaged by the customer.

Customers are responsible for providing accurate measurements and selecting the appropriate size based on our sizing chart. We are not liable for fitting issues due to incorrect measurements provided by the customer.

Shipping fees are non-refundable (if opted for). By making a purchase from Asteria Mas Band, you agree to abide by our no refund policy outlined above. If you have any questions or concerns, please don't hesitate to contact us before making your purchase.

Asteria Mas Band 
Email: asteriamasband@gmail.com
Phone: ‪(770) 580-3362‬

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